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FAQ's

How does GPS work?

GPS uses a network of 24 satellites in orbits around the Earth to transmit information like latitude, longitude, altitude and time.

What is GPS fleet management?

GPS vehicle tracking is part of the fleet management system that enables the fleet operator to find out the real time location and other information of his vehicles. This helps in effective vehicle and fleet planning, scheduling and operations.

What are the GPS vehicle products & solutions offered by ATIC?

• Products – Hardware, Middleware, Application Software
• Solutions – Fleet Management, Employee Transport Management System, School transport Management System, Mobile Resources Management, Boat Tracking, Fuel Management, Driver Management.

How are vehicle installations handled?

Vehicle installations are handled through our network of authorized installers around India. They can also help customers to get their reports.

How long data backup is available?

Customer location data is held for more than a year on our server. We can also retrieve historical data.

What are the advantages of GPS fleet management?

• Real time mapping of vehicles.
• Driver safety & performance
• Effective fuel management
• Enhanced customer service through timely alerts.
• Useful for service & maintenance.
• Optimized routes.
• Generate reports that can be used in various stages of planning, budgeting and management.

What happens if my vehicle leaves the GSM coverage area?

If vehicle is out of GSM coverage, the device stores the data with its in-built memory and retransmits it to the server when it returns to GSM coverage. 

Where can I view the maps?

Maps can be viewed using the application software MZone 4.

What are the advantages of Vehicle tracking?

• Has helped business owners and managers to control costs and enhance efficiency.
• Ensures smooth logistics operations.
• Eliminates theft
• Verifies and confirms your driver’s activities.

Why should I get an ATIC-VTS solution?

• User friendly.
• Availability of various features like POIs, Dispatcher, Active Tracking, Trip Replay, Event Replay, Alerts, Defined routes mapping etc.
• Constant innovation of our product by upgrading the additional market driven features.
• ATIC-VTS solution is an end-to-end solution. It comprises of software and hardware which can be configured and customized to provide the functionality required by the fleet operators irrespective of the volume.

Why is web based tracking better?

• With a Web-based fleet tracking solution you can access all your fleet’s information anywhere – anytime
• Give client’s direct access to the information they need, create closer relationships by sharing efficiencies and productivity gains through implementing a Web-based fleet tracking solution.
• Increased flexibility.

How do we derive ROI?

• Optimizing fleet performance requires measurement, analysis and reporting which are provided by ATIC GPS tracking system.
• Our tracking system adds up to hours per day of improved driver productivity, significantly reducing the cost of vehicle and virtually eliminating unauthorized vehicle usage.

What is MRM?

Mobile Resource Management is a decision support tool for fleet operations. It uses statistical historical data for providing actual Vs planned performance of the fleet in question. It also helps to better optimize the routes using its internal route optimization solutions.

What is Route Optimization?

Route optimization means optimizing an existing route based on distance traveled and duration which is cost effective.

What is VRV – Vehicle Report Viewer?

Vehicle Report Viewer helps customers to manage the vehicle statutory compliance. The solution is designed using Web technologies for easy access and manageability.

What is Geo-fence?

Geo-fence is the spatial data used for defining a geographical boundary. This helps the system to identify the arrival and departure to the specified locations easily.

What is Real-time dash?

Real time dash is a web application. It helps the user to monitor the board-in and board-ot status of the resource (employees/students) using the transport. This helps the transport operator to monitor the movements of the resources.

What are SMS logs?

Short Messaging Services provides instant alerts depicting the real time status of the resource in question. For example, while a employee alights at a particular geofence area, the SMS trigger would help the user to ensure the board out at specified locations.

How do alerts help audits?

All the alerts generated by the system has date, time and location information. This would help an audit committee to verify the information easily. Also, the vehicle compliances such as permit validity, license validity, alerts can be used for statutory compliance check.

What are the different types of alerts?

Alerts occur when any desired or undesired event takes place. The different types of alerts are:

• Over-speeding
• Harsh braking
• Excessive acceleration
• Free wheeling
• RPM
• Idling.
• Geo-fence entry/exit
• Temperature
• Geo-fence violation
• Board-In/ Board-Out
• Low voltage
• Driver registered alert

Alerts are notified to users immediately.

What is Remote Monitoring?

The Remote Monitoring feature is used for managing the GPS and its accessories remotely. The system uses different techniques to connect with the device such as support tool interface, SMS or satellite to connect to its application. This helps the control room to update the configurations, firmware and other information without accessing the hardware physically.

What is Report Scheduling?

Report scheduling has been developed with the capability of generating different types of MIS reports. For easy accessibility these reports can also be scheduled to a specific users email accounts along with the frequency required.

What are the different report formats?

MZone application has been incorporated with different type of report formats such as:

• PDF
• Excel
• CSV
• XML
• TIFF
• Web Archive

What are the different types of Reports available? (Here a link can be given to the Reports page which will have more details)

• AVL Reports (Automatic Vehicle Locator)
  • Vehicle Group Reports
  • Vehicle Reports
• POI Reports
• Temperature Reports
• Depot Reports

What is Gantt Chart Navigation?

Gantt Chart is a graphical representation of the tasks that is assigned for the selected resource. The Gantt Chart displays a snapshot of all the tasks and its current updates.

What is POI?

Places of Interest (POI) - Allows a user to mark any location and add the attribute data for the place to the database. It monitors the mobile resource activities within user defined geographical areas.

What is Dispatcher?

The aim of the Dispatcher Utility is to locate all the vehicles within a specified radius for a User Group. It allows for the dispatch optimization of the closest available mobile resource to a required destination.

What is Vehicle Time Profile?

Vehicle Time Profile specifies when a vehicle can be used on what particular day. First we need to choose whether the vehicle should be driven on specific times during the day or an allowance in hours per day.